Responsible Gaming at CrocoSlots
Casino play is entertainment, not a source of income or a way to recover debt. CrocoSlots provides account limits, cooling-off and self-exclusion for players who need firmer control over time or spending.
Keeping play under control
Setting an affordable spending limit before playing, keeping gambling money separate from household expenses and avoiding attempts to recover losses can reduce financial risk.
Warning signs include gambling interfering with sleep, work, relationships or regular expenses, hiding gambling activity, borrowing money to play, increasing stakes to feel the same excitement or continuing after reaching a planned budget.
Personal account limits
CrocoSlots supports three limit types:
- Deposit limit: caps the amount deposited.
- Loss limit: caps net losses during the selected period.
- Wagering limit: caps the total amount staked.
Each limit can be set for a day, week or month. A lower limit takes effect immediately. An increase requires email confirmation and cannot take effect until the previous limit of the same type has expired.
Crypto transfers may not be blocked by the same account-level deposit controls as fiat payments. Players relying on a fixed deposit cap should be aware that crypto transfers may not be covered by the same controls.
Cooling-off periods
A cooling-off period temporarily restricts casino activity for 1 week, 1 month, 3 months or 6 months. It starts immediately and ends automatically after the selected period.
During cooling-off, fiat deposits and promotional participation are blocked. Existing funds remain available for withdrawal, subject to normal verification and payout rules. Crypto transfers already sent to the receiving address may still be processed.
Self-exclusion
Self-exclusion is available for 6 months, 9 months, 1 year or indefinitely. Activation immediately disables the account, stops promotional communication and blocks fiat deposits.
Any remaining balance is withdrawn through support. Standard payment ownership, verification and withdrawal limits continue to apply. An indefinite exclusion has no automatic reopening date.
Independent support
Confidential gambling support is available from:
- Gamblers Anonymous: international peer meetings and recovery support.
- GamCare: confidential helpline, live support and treatment services.
- Gambling Therapy: free multilingual live support, forums and support groups.
These services are independent from CrocoSlots. Local healthcare or addiction services can also provide confidential assessment and treatment.
Underage gambling
CrocoSlots is restricted to people aged 18 or over, or the higher minimum gambling age required where they live. Proof of age can be requested, and an underage account is closed.
Saved casino passwords or active sessions on shared devices can give a minor access to the account. Device-level parental controls and gambling-site blocking software provide an additional barrier.
Account access during a gambling emergency
For an immediate stop, 24/7 support can activate self-exclusion for the registered account. The request requires the registered email address and exclusion period; a password, full card number or crypto wallet private key is never required.